Cancelation Policy 

What is your cancellation policy?

-We recommend purchasing trip insurance or Peek Protect at the time of booking to provide flexibility and ensure you receive most of your refund in case of cancellation. Please review the terms for details.

Refund and Rescheduling Policy

  • Full Refund:

    • A full refund is available if you cancel within 48 hours of booking or more than 180 days before your scheduled class.

  • Cancellation or Rescheduling Outside 90 Days:

    • You may reschedule your class dates without any additional fees.

    • If you cancel, 75% of the course cost is refundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 90 Days:

    • Rescheduling will incur a $150 rebooking fee per seat.

    • 50% of the course cost is refundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 30 Days and Up to 1 Week Before the Class:

    • Rescheduling will incur a $150 rebooking fee per seat.

    • 100% of the course cost becomes nonrefundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

  • Cancellation or Rescheduling Within 1 Week Before the Class:

    • Rescheduling is not available.

    • 100% of the course cost becomes nonrefundable.

    • The cost of textbooks will also be withheld unless they are returned in new and unused condition, if applicable.

Additional Terms

  • Deposits, Rescheduling, and Credits:

    • These are not transferable to future seasons.

  • COVID-19 Cancellations or Rescheduling:

    • Proof of a COVID-related reason for cancellation or rescheduling is required.

    • If approved, a full refund will be issued, or a no-fee rescheduling will be allowed for available classes during the same season.

  • Instructor and Class Availability:

    • SPSC will make every effort to place you in another class but cannot guarantee instructor or course availability. We strongly recommend attending your originally scheduled class, as classes fill quickly, and our season is short.

Cancellations by Voyager.

  • Weather or Instructor Illness:

    • In rare cases, Voyager may partially or fully cancel a class due to weather conditions deemed unsafe or detrimental to the curriculum (e.g., strong winds, heavy fog, torrential rain) or the unforeseen illness of an instructor with no backup available.

    • In such cases, rescheduling will be offered at no additional cost.

    • Refunds for canceled portions of the course will be provided to those unable to reschedule.

  • Weather Determinations:

    • Voyager and its instructors determine weather-related decisions, which are typically made hour by hour during your course.

    • Be prepared to sail in a variety of weather conditions, as long as it is safe and conducive to teaching. (Ensure you have proper foul-weather gear if rain is expected.)

Course Adjustments Due to Weather or Situations

  • Classes will proceed as much as conditions permit.

  • Refunds or rescheduling will depend on the extent to which the course was impacted.

  • Voyager aims to provide solutions that maintain our high standards of customer satisfaction.

If you don't see your question answered, don't hesitate to reach out!